1. Introduction
Shree Shyam ("we", "us", "our") manufactures and sells solid wood furniture from our workshop at Flat No. 32, Block B, Rang Street, City Bundi, Rajasthan 323802, India. This Privacy Policy explains what information we collect when you visit our website, request a quote, or contact us, how we use it, and the choices you have.
By using this website or submitting your details through our enquiry form, you agree to the collection and use of information as described here.
2. Information We Collect
We collect information in the following ways:
- Information you give us directly: your name, phone number, email address, delivery address, and any details you share about the furniture you're enquiring about (dimensions, wood preference, quantity), typically submitted through our enquiry form or over phone/email.
- Order and delivery information: billing and shipping addresses, and order specifications, if you place an order with us.
- Technical information: basic, non-identifying data such as browser type and device type, which may be collected automatically to keep the site working correctly.
We do not knowingly collect sensitive personal information such as financial account details through this website. Payment, where applicable, is arranged directly and separately with our team.
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and prepare quotations
- Process, manufacture, and deliver furniture orders
- Communicate with you about your order by phone, email, or WhatsApp
- Improve our products, catalogue, and website
- Meet legal, tax, and accounting obligations
6. Data Security
We take reasonable technical and organisational precautions to protect the information you share with us from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain enquiry and order information for as long as needed to fulfil the purpose it was collected for, including any related warranty, accounting, or legal requirements, after which it is deleted or anonymised.
8. Your Rights
You may ask us to:
- Confirm what personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your information, where we are not required to keep it for legal or order-fulfilment reasons
To exercise any of these, contact us using the details below.
9. Children's Privacy
Our website and services are intended for adults making furniture purchase decisions. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The "last updated" date at the top of this page will reflect the most recent revision.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, reach us at:
Shree Shyam Furniture
Flat No. 32, Block B, Rang Street, City Bundi, Rajasthan — 323802
Phone: +91 95870 01324
Email: ramsinghbheel7@gmail.com